My family’s journey with Lake Mills Care Center started when my mother was diagnosed with Alzheimer’s, and it became too much for my father to manage alone. Around the same time, my dad also needed rehab following surgery, and later, my mother-in-law joined the facility when her health no longer allowed her to care for herself, even in assisted living. Needless to say, Lake Mills quickly became a significant part of our lives.

We chose the facility because it’s local, familiar, and has a great reputation. And I can honestly say—our experience exceeded expectations in every way. From the very beginning, the care was loving, personalized, and consistent. Whenever we had a question or concern, the staff were always willing to talk, and they proactively kept us informed if anything out of the ordinary came up. It made a difficult time much more manageable.

For the rehab side of things, the team was excellent at setting both daily and weekly goals, coordinating closely with the medical staff and physicians. It helped my dad, in particular, feel like he had a clear path forward. And my mom? She absolutely loved the activities and outings—anything that allowed her to be social and connect with others. My dad enjoyed them too, especially the special van rides to see the fall colors.

There were so many staff members who made a lasting impression—Lisa in Activities has always been amazing, and even years later, I still see familiar faces when I visit. It’s that kind of consistency that tells you a facility is doing something right. The dietary team went above and beyond to accommodate my mother-in-law’s specific needs, and I’ll never forget how cared for she felt.

Lake Mills Care Center is incredibly close to my heart. After my mom passed away in 2023, I reached out a few months later and asked how I could give back. Now, I volunteer there two to three times a month, helping with activities and spending time with the residents. I truly love being there. It feels like I’ve come full circle—this place that once cared for my loved ones has become a space where I can continue to show up and give back.

If someone were to ask me whether I recommend Lake Mills Care Center, my answer would be a heartfelt “absolutely.” They’re more than a care team—they’re family.

Barb A. | Lake Mills Care Center